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Terms & Conditions
The following Terms & Conditions are in addition to our Privacy and Return policies as defined on our website:
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Social Media and Use of Information You Submit to Us
By using this website and Caye Coffee Roasting Company, Ltd. social media accounts, you agree and hereby grant permission to Caye Coffee Roasting Company, Ltd. to post stories, photos, or other items, hereinafter referred to as "Materials," you may submit to and for Caye Coffee Roasting Company, Ltd. Web site, Twitter account and Facebook accounts as applicable. Further you agree to release Caye Coffee Roasting Company, Ltd., its representatives, employees, managers, members, officers, parent companies, subsidiaries, and directors, from all claims and demands arising out of or in connection with any use of said "Materials", including, without limitation, all claims for invasion of privacy, infringement of your right of publicity, defamation and any other personal and/or property rights.
Caye Coffee Roasting Company, Ltd, "gets" that customer service is not just about making a sale but about nurturing a relationship; a relationship that a small business keeps sweet by making a customer's every experience with our company a positive experience.
Although we cannot offer refunds on our coffee orders due to the specialty process and packaging, we aim to please our customers. Should you not be totally satisfied with our products, please contact us and we will work with you to make it right.
Liability and Warranties
THE SERVICES ARE PROVIDED AS-IS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF AVAILABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE AVAILABILITY, QUALITY AND PERFORMANCE OF OUR SERVICES IS WITH YOU. SHOULD ANY OF OUR SERVICES PROVE INEFFICIENT OR UNSUITABLE, YOU ASSUME THE COST OF ALL NECESSARY ACTIONS TO RECTIFY THE ISSUE.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW SHALL CAYE COFFEE ROASTING COMPANY, LTD., ITS OWNERS, STAFF, ASSOCIATES OR ANYONE AFFILIATED WITH ITS MAINTENANCE, OPERATION OR HOSTING BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICES (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF OUR PROGRAMS TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.